General FAQ

Answers to general questions about the Peddle service.

Jason DeLorenzo avatar Rob Bari avatar Shana Goodfellow avatar
54 articles in this collection
Written by Jason DeLorenzo, Rob Bari, and Shana Goodfellow

How can I update the name on my offer or account?

Shana Goodfellow avatar
Written by Shana Goodfellow
Updated over a week ago

My listing has expired. Can I relist my vehicle for sale on your site?

Shana Goodfellow avatar
Written by Shana Goodfellow
Updated over a week ago

I am handling the sale for my spouse (child, parent, relative, etc.), do they need to be there when the car is picked up?

Shana Goodfellow avatar
Written by Shana Goodfellow
Updated over a week ago

What happens to my car after it's been picked up?

Shana Goodfellow avatar
Written by Shana Goodfellow
Updated over a week ago

What is Peddle?

Jason DeLorenzo avatar
Written by Jason DeLorenzo
Updated over a week ago

What types of vehicles do you purchase?

Jason DeLorenzo avatar
Written by Jason DeLorenzo
Updated over a week ago

How do I get an offer to sell my car?

Getting an offer from Peddle
Jason DeLorenzo avatar
Written by Jason DeLorenzo
Updated over a week ago

How can I see the current offer for my vehicle?

Viewing your current offer
Shana Goodfellow avatar
Written by Shana Goodfellow
Updated over a week ago

How can I update the email address on my account?

Changing the email address associated with your account
Shana Goodfellow avatar
Written by Shana Goodfellow
Updated over a week ago

How can I reset my password?

Resetting your password to gain access to your account
Shana Goodfellow avatar
Written by Shana Goodfellow
Updated over a week ago

I'm selling more than one vehicle. Where can I see all my offers?

Viewing all your Peddle offers
Shana Goodfellow avatar
Written by Shana Goodfellow
Updated over a week ago

How can I update the phone number on my account?

Updating an incorrect phone number
Shana Goodfellow avatar
Written by Shana Goodfellow
Updated over a week ago

I left something in my car. Can I get it back?

Retrieving items from a vehicle that's already been picked up
Shana Goodfellow avatar
Written by Shana Goodfellow
Updated over a week ago

Can I save my information and come back later?

Saving your information to be completed later
Jason DeLorenzo avatar
Written by Jason DeLorenzo
Updated over a week ago

How can I cancel my listing?

Removing a listing
Shana Goodfellow avatar
Written by Shana Goodfellow
Updated over a week ago

How quickly will you pick up my car?

Pick up turnaround time
Jason DeLorenzo avatar
Written by Jason DeLorenzo
Updated over a week ago

Do you service my area?

Where Peddle operates
Jason DeLorenzo avatar
Written by Jason DeLorenzo
Updated over a week ago

Why has my offer changed?

Reasons behind offer changes
Jason DeLorenzo avatar
Written by Jason DeLorenzo
Updated over a week ago

Will I receive a receipt once my car has been picked up?

What documentation will you provide for my sale?
Jason DeLorenzo avatar
Written by Jason DeLorenzo
Updated over a week ago

Typically, how long does the entire process take?

Scheduling and pick up timeline
Jason DeLorenzo avatar
Written by Jason DeLorenzo
Updated over a week ago

Will the offer change?

Is my offer amount guaranteed?
Jason DeLorenzo avatar
Written by Jason DeLorenzo
Updated over a week ago

Can I cancel my offer request?

Cancelling your offer if you no longer want to sell with Peddle
Jason DeLorenzo avatar
Written by Jason DeLorenzo
Updated over a week ago

What is a carrier?

What do you mean when you say "carrier"?
Jason DeLorenzo avatar
Written by Jason DeLorenzo
Updated over a week ago

Do I need to drive my vehicle to the tow truck?

Will I need to figure out how to get my car to the tow truck?
Jason DeLorenzo avatar
Written by Jason DeLorenzo
Updated over a week ago

I need my car picked up ASAP. Is there any way to speed up the process?

Jason DeLorenzo avatar
Written by Jason DeLorenzo
Updated over a week ago

Where can I find my VIN?

Finding your Vehicle Identification Number (VIN) is easy!
Rob Bari avatar
Written by Rob Bari
Updated over a week ago

Why do you need my VIN?

Why can't I complete my offer without providing the Vehicle Identification Number?
Jason DeLorenzo avatar
Written by Jason DeLorenzo
Updated over a week ago

I have not received any emails from you. Why?

Where are the emails I was supposed to receive?
Jason DeLorenzo avatar
Written by Jason DeLorenzo
Updated over a week ago

Why does my confirmation email say that the assigned tow company is in a different state?

Is my carrier really in a different state than my vehicle?
Jason DeLorenzo avatar
Written by Jason DeLorenzo
Updated over a week ago

Can I sell you my vehicle if I still owe money on it?

My car has a lien, can you still buy it?
Jason DeLorenzo avatar
Written by Jason DeLorenzo
Updated over a week ago

Do I need to bring my car somewhere to be appraised or inspected?

Do you need to see my car before I can get an offer?
Jason DeLorenzo avatar
Written by Jason DeLorenzo
Updated over a week ago

Do I need to be there when you pick up my car?

What if I can't be there for the pick up?
Jason DeLorenzo avatar
Written by Jason DeLorenzo
Updated over a week ago

How long will it take to arrange my car pickup?

How soon will you pick up my car?
Jason DeLorenzo avatar
Written by Jason DeLorenzo
Updated over a week ago

Can you pick up my vehicle the same day?

Jason DeLorenzo avatar
Written by Jason DeLorenzo
Updated over a week ago

It’s been 24 hours, and I have not heard from the assigned tow company. What should I do now?

Why haven't I heard from my carrier yet?
Jason DeLorenzo avatar
Written by Jason DeLorenzo
Updated over a week ago

What should I do to get ready for my pick up?

How should I prepare for my pick up?
Shana Goodfellow avatar
Written by Shana Goodfellow
Updated over a week ago

Do you run a background check on your carriers?

Is there a screening process for your buyers?
Jason DeLorenzo avatar
Written by Jason DeLorenzo
Updated over a week ago

Do you buy items other than cars?

What types of vehicles do you purchase?
Jason DeLorenzo avatar
Written by Jason DeLorenzo
Updated over a week ago

Can you pick up cars off the highway?

My car broke down on the side of the road. Can you still pick it up?
Jason DeLorenzo avatar
Written by Jason DeLorenzo
Updated over a week ago

Do you buy or sell car parts?

I'm looking to buy or sell car parts. Can you help?
Jason DeLorenzo avatar
Written by Jason DeLorenzo
Updated this week

Can you pick up vehicles that are abandoned on my property?

I need to get rid of an abandoned vehicle. Can you help?
Jason DeLorenzo avatar
Written by Jason DeLorenzo
Updated over a week ago

My vehicle is located in a garage. Can you still pick it up?

Can you pick up vehicles from a garage?
Shana Goodfellow avatar
Written by Shana Goodfellow
Updated over a week ago