General FAQ

What is Peddle?

Written by Jason DeLorenzo
Updated over a week ago

What types of vehicles do you purchase?

Written by Jason DeLorenzo
Updated over a week ago

How do I get an offer to sell my car?

Getting an offer from Peddle

Written by Jason DeLorenzo
Updated over a week ago

How can I see the current offer for my vehicle?

What's my current offer?

Written by Shana Goodfellow
Updated over a week ago

How can I update the email address on my account?

My email is incorrect, how can I fix it?

Written by Shana Goodfellow
Updated over a week ago

How can I reset my password?

I can't access my account!

Written by Shana Goodfellow
Updated over a week ago

I'm selling more than one vehicle. Where can I see all my offers?

How can I see offers for all the vehicles I'm selling?

Written by Shana Goodfellow
Updated over a week ago

How can I update the phone number on my account?

My phone number is incorrect, how can I fix it?

Written by Shana Goodfellow
Updated over a week ago

I left something in my car. Can I get it back?

I need something from a car that's already been picked up. How do I follow up?

Written by Shana Goodfellow
Updated over a week ago

How do I change the asking price for my listing?

Increasing or decreasing your listing price

Written by Shana Goodfellow
Updated over a week ago

How can I cancel my listing?

I already sold my car. Can you remove my listing?

Written by Shana Goodfellow
Updated over a week ago

Can I save my information and come back later?

I'm not ready to finish my offer now. Will my information still be here when I come back?

Written by Jason DeLorenzo
Updated over a week ago

How quickly will you pick up my car?

How soon will you schedule my pickup appointment?

Written by Jason DeLorenzo
Updated over a week ago

Do you service my area?

Where does Peddle operate?

Written by Jason DeLorenzo
Updated over a week ago

Why has my offer changed?

My offer is different. What happened?

Written by Jason DeLorenzo
Updated this week

Can I cancel my offer request?

I decided I don't want to sell my car. Is that okay?

Written by Jason DeLorenzo
Updated over a week ago

Will I receive a receipt once my car has been picked up?

What documentation will you provide for my sale?

Written by Jason DeLorenzo
Updated over a week ago

Typically, how long does the entire process take?

Written by Jason DeLorenzo
Updated over a week ago

Will the offer change?

Is my offer amount guaranteed?

Written by Jason DeLorenzo
Updated over a week ago

What is a carrier?

What do you mean when you say "carrier"?

Written by Jason DeLorenzo
Updated over a week ago

Do I need to drive my vehicle to the tow truck?

Will I need to figure out how to get my car to the tow truck?

Written by Jason DeLorenzo
Updated over a week ago

I need my car picked up ASAP. Is there any way to speed up the process?

Written by Jason DeLorenzo
Updated over a week ago

Where can I find my VIN?

Finding your Vehicle Identification Number (VIN) is easy!

Written by Rob Bari
Updated over a week ago

Why do you need my VIN?

Why can't I complete my offer without providing the Vehicle Identification Number?

Written by Jason DeLorenzo
Updated over a week ago

I have not received any emails from you. Why?

Where are the emails I was supposed to receive?

Written by Jason DeLorenzo
Updated over a week ago

Can I sell you my vehicle if I still owe money on it?

My car has a lien, can you still buy it?

Written by Jason DeLorenzo
Updated over a week ago

Why does my confirmation email say that the assigned tow company is in a different state?

Is my carrier really in a different state than my vehicle?

Written by Jason DeLorenzo
Updated over a week ago

Do I need to bring my car somewhere to be appraised or inspected?

Do you need to see my car before I can get an offer?

Written by Jason DeLorenzo
Updated over a week ago

Do I need to be there when you pick up my car?

What if I can't be there for the pick up?

Written by Jason DeLorenzo
Updated over a week ago

How long will it take to arrange my car pickup?

How soon will you pick up my car?

Written by Jason DeLorenzo
Updated over a week ago

Can you pick up my vehicle the same day?

Written by Jason DeLorenzo
Updated over a week ago

It’s been 24 hours, and I have not heard from the assigned tow company. What should I do now?

Why haven't I heard from my carrier yet?

Written by Jason DeLorenzo
Updated over a week ago

What should I do to get ready for my pick up?

How should I prepare for my pick up?

Written by Shana Goodfellow
Updated over a week ago

Do you run a background check on your carriers?

Is there a screening process for your buyers?

Written by Jason DeLorenzo
Updated over a week ago

Do you buy items other than cars?

What types of vehicles do you purchase?

Written by Jason DeLorenzo
Updated over a week ago

Can I get parts from the cars you buy?

I'm looking for car parts. Can you help?

Written by Jason DeLorenzo
Updated over a week ago

Can you pick up cars off the highway?

My car broke down on the side of the road. Can you still pick it up?

Written by Jason DeLorenzo
Updated over a week ago

Can you pick up vehicles that are abandoned on my property?

I need to get rid of an abandoned vehicle. Can you help?

Written by Jason DeLorenzo
Updated over a week ago

My vehicle is located in a garage. Can you still pick it up?

Can you pick up vehicles from a garage?

Written by Shana Goodfellow
Updated over a week ago

When exactly is a car considered “drivable”?

How should I answer "Does it drive?"

Written by Jason DeLorenzo
Updated over a week ago

Do I have to have keys to sell my car?

Do you buy cars without keys?

Written by Shana Goodfellow
Updated over a week ago

Do you buy cars that are damaged or missing parts?

Will you buy my car even if it isn't complete and intact?

Written by Jason DeLorenzo
Updated over a week ago

I have a chip or crack on my windshield. Is it still considered intact?

How should I answer "Any damaged, mirrors, glass, or lights?"

Written by Jason DeLorenzo
Updated over a week ago

I need to edit my car’s condition information. How can I do this?

My vehicle's damage, mileage, or location was entered incorrectly. How can I fix it?

Written by Jason DeLorenzo
Updated over a week ago

Does it help my offer if I have new parts?

Is my car worth more since I replaced some parts?

Written by Jason DeLorenzo
Updated over a week ago

How can I add a VIN to my vehicle information?

Where can I enter my VIN?

Written by Shana Goodfellow
Updated over a week ago