⚡ When asked if your exterior parts and panels are attached, select the answer that best matches your vehicle's current condition.
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🗒️ Here's how
Parts and panels are considered attached when they are as secure as when the vehicle left the factory or have a sturdy aftermarket replacement; nothing loose, hanging, or missing. Use this table to find your scenario and select the correct answer:
Scenarios | Answer to select |
Hatch missing | No, at least one exterior part or panel is broken, loose, or missing. |
Tailgate missing | No, at least one exterior part or panel is broken, loose, or missing. |
Side skirt is loose or missing | No, at least one exterior part or panel is broken, loose, or missing. |
Body panel partially connected | No, at least one exterior part or panel is broken, loose, or missing. |
Exterior trim piece is loose or missing | Yes, all exterior parts and panels are attached. |
Body panel is missing with no visible damage | No, at least one exterior part or panel is broken, loose, or missing. |
Spoiler is loose or missing | No, at least one exterior part or panel is broken, loose, or missing. |
Body panel partially missing | No, at least one exterior part or panel is broken, loose, or missing. |
Convertible top missing | No, at least one exterior part or panel is broken, loose, or missing. |
Body panel is being held onto the car using rope or tape | No, at least one exterior part or panel is broken, loose, or missing. |
Truck bed is missing | No, at least one exterior part or panel is broken, loose, or missing. |
Front lower bumper trim is loose or missing | No, at least one exterior part or panel is broken, loose, or missing. |
Fenders are loose or missing | No, at least one exterior part or panel is broken, loose, or missing. |
Door, hood, or trunk latch is inoperable or missing | Yes, all exterior parts and panels are attached. |
Fog light housing or covers cracked, missing, or not intact | Yes, it has some rust or exterior damage. |
Grille cracked or damaged | Yes, it has some rust or exterior damage |
Grille loose or missing | No, at least one exterior part or panel is broken, loose, or missing. |
Running boards dented, rusted, or broken | Yes, it has some rust or exterior damage. |
Running boards loose or missing | No, at least one exterior part or panel is broken, loose, or missing. |
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💡 Good to know
Answering this question accurately ensures you receive the most accurate Offer amount for your vehicle
If your scenario is not listed in the table, select the option that most closely matches the severity of the issue
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🗣️ Frequently asked
What counts as a loose or missing exterior part?
Does a missing tailgate affect my Offer?
What do I select if my body panel is hanging off?
My spoiler is loose, which answer do I choose?
Does having missing exterior parts affect my Offer amount?