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All CollectionsVehicle Inspection FAQ
How do I answer the exterior damage question?
How do I answer the exterior damage question?

Instructions how to answer the exterior damage question

Updated over a week ago

Most used cars have a little wear and tear, but small blemishes won't affect your offer. Just let us know if the outside of your car has any damage bigger than a baseball.

Scenarios

Answer to select

Deep scrapes

Yes, it has some rust or exterior damage.

Rust

Yes, it has some rust or exterior damage.

Rollover damage

Yes, it has some rust or exterior damage.

Faded paint

No, nothing major, just a few dings and scratches.

Fuel door or gas cap damaged or missing

Yes, it has some rust or exterior damage.

Exterior door handle damaged or missing

Yes, it has some rust or exterior damage.

Badging is damaged or missing

No, nothing major, just a few dings and scratches.

Frame is cracked or dented

No, nothing major, just a few dings and scratches.

Hail damage or clusters of small holes

Yes, it has some rust or exterior damage.

Convertible top torn

Yes, it has some rust or exterior damage.

Dents

Yes, it has some rust or exterior damage.

Damage on the hood

Yes, it has some rust or exterior damage.

Roof is damaged

Yes, it has some rust or exterior damage.

Body panel is cracked

Yes, it has some rust or exterior damage.

Backup camera or radar is inoperable or missing

No, nothing major, just a few dings and scratches.

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