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How do I answer the exterior damage question?

How do I know which exterior damage answer to select for my vehicle?

⚡ When asked about exterior damage on your Offer, select the answer that best matches your vehicle's current condition.

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🗒️ Here's how

Most used cars have some wear and tear, small blemishes will not affect your Offer. Let us know if the outside of your car has any damage bigger than a baseball. Use this table to find your scenario and select the correct answer:

Scenarios

Answer to select

Deep scrapes

Yes, it has some rust or exterior damage.

Rust

Yes, it has some rust or exterior damage.

Rollover damage

Yes, it has some rust or exterior damage.

Faded paint

No, nothing major, just a few dings and scratches.

Fuel door or gas cap damaged or missing

Yes, it has some rust or exterior damage.

Exterior door handle damaged or missing

Yes, it has some rust or exterior damage.

Badging is damaged or missing

No, nothing major, just a few dings and scratches.

Frame is cracked or dented

No, nothing major, just a few dings and scratches.

Hail damage or clusters of small holes

Yes, it has some rust or exterior damage.

Convertible top torn

Yes, it has some rust or exterior damage.

Dents

Yes, it has some rust or exterior damage.

Damage on the hood

Yes, it has some rust or exterior damage.

Roof is damaged

Yes, it has some rust or exterior damage.

Body panel is cracked

Yes, it has some rust or exterior damage.

Backup camera or radar is inoperable or missing

No, nothing major, just a few dings and scratches.

Fenders are loose or missing

No, at least one exterior part or panel is broken, loose, or missing.

Front lower bumper trim is loose or missing

No, at least one exterior part or panel is broken, loose, or missing.

Minor hood or trunk gap

No, nothing major, just a few dings and scratches.

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💡 Good to know

  • Answering the exterior damage question accurately ensures you receive the most accurate Offer amount for your vehicle

  • If your damage is not listed in the table above, select the option that most closely matches the severity of the damage

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🗣️ Frequently asked

  • What counts as exterior damage for a Peddle Offer?

  • How do I answer if my car has rust?

  • What do I select if my car has dents or deep scratches?

  • Does exterior damage affect my Offer amount?

  • What if my damage is not listed in the options?

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