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Do I need to show identification to the person picking up my car?

What identification documents do I need to have ready when the Carrier arrives to pick up my car?

⚡ When the Carrier arrives to pick up your vehicle, they may ask for a photo ID, such as a driver's license or state issued ID, to verify your identity and confirm you are the legal owner.

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🗒️ Here's how

  1. Have a valid photo ID available on pickup day

  2. Present your ID to the Carrier when they arrive to verify your identity

  3. If the Carrier requests additional proof of ownership, have your vehicle registration or insurance card available

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💡 Good to know

  • A photo ID is not always required but having one ready prevents any delays at pickup

  • If someone else is handling the pickup on your behalf they should also have a valid photo ID available

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🗣️ Frequently asked

  • What forms of identification are acceptable at pickup?

  • Will a photo of my ID on my phone be accepted?

  • Do I need my registration at pickup?

  • What if I do not have a photo ID at the time of pickup?

  • Does the person handling my pickup on my behalf need to show ID?

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