⚡ Before your pickup day, remove your personal belongings, have your title and keys ready, and make sure the vehicle is accessible for the tow truck; your license plates will need to be removed once the Carrier arrives.
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🗒️ Here's how
Remove all personal belongings from the vehicle before pickup day
Have your signed title and any required documentation ready to hand over at pickup
Have all keys and key fobs available for the Carrier
Make sure the vehicle is in a spot that is easily accessible for a tow truck
Be prepared to remove the license plates once the Carrier arrives
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💡 Good to know
License plate requirements vary by state, check with your local DMV to confirm whether you need to surrender your plates or transfer them to another vehicle after the sale
If someone else is handling the pickup on your behalf, make sure they have access to the signed title and keys
If you have a handicap plate or specialty plate, contact your local DMV to find out how to retain or transfer it before your pickup day
For state specific instructions on how to sign and prepare your title, visit the Title Guide by State in our Help Center
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🗣️ Frequently asked
Do I need to remove my license plates before pickup?
What do I need to have ready on pickup day?
I forgot to take my plates off before the car was picked up — what do I do?
Does the title need to be signed before the Carrier arrives?
Do I need to be home when my car is picked up?