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How do I answer the keys and battery question?

Instructions on how to answer the keys and battery question

Updated over 10 months ago

We need to know if your car will start. Having the key or a working fob and a properly installed, working battery (without needing to be jumped) will get you a higher offer.

Scenarios

Answer to select

Missing battery

No, a battery, key, or fob doesn't work or is missing.

Dead battery that can or can't be jumped

No, a battery, key, or fob doesn't work or is missing.

Key stuck in ignition

Yes, the battery works or I have a working key or fob.

Missing key

No, a battery, key, or fob doesn't work or is missing.

Car starts using something other than a key or fob

No, a battery, key, or fob doesn't work or is missing.

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