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How do I answer the keys and battery question?
How do I answer the keys and battery question?

Instructions on how to answer the keys and battery question

Updated over 4 months ago

We need to know if your car will start. Having the key or a working fob and a properly installed, working battery (without needing to be jumped) will get you a higher offer.

Scenarios

Answer to select

Missing battery

No, a battery, key, or fob doesn't work or is missing.

Dead battery that can or can't be jumped

No, a battery, key, or fob doesn't work or is missing.

Key stuck in ignition

Yes, the battery works or I have a working key or fob.

Missing key

No, a battery, key, or fob doesn't work or is missing.

Car starts using something other than a key or fob

No, a battery, key, or fob doesn't work or is missing.

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