This tells us about your vehicle's condition and also helps us figure out the best tow truck to use for pickup.
Scenarios | Answer to select |
Starts, but shuts off or stalls | No, it doesn't start (or requires a jump-start). |
Jump needed | No, it doesn't start (or requires a jump-start). |
Transmission issues | No, it doesn't start (or requires a jump-start). |
Issues shifting into gear | No, it starts but doesn't drive. |
Headgasket inoperable or missing | No, it starts but doesn't drive. |
Check engine light is on | Yes, it starts and drives. |
Radiator inoperable or missing | No, it starts but doesn't drive. |
Cylinder head inoperable or missing | No, it doesn't start (or requires a jump-start). |
Car is in 'limp mode' | No, it starts but doesn't drive. |
Piston / spark plug inoperable or missing | No, it starts but doesn't drive. |
Oil or coolant leak | No, it starts but doesn't drive. |
Brakes are inoperable or missing | No, it starts but doesn't drive. |
Exhaust leak | No, it starts but doesn't drive. |
Engine misfires | No, it starts but doesn't drive. |
Water pump inoperable or missing | No, it starts but doesn't drive. |
Starter / alternator inoperable or missing | No, it doesn't start (or requires a jump-start). |
Blown engine or engine issues (including knocking) | No, it doesn't start (or requires a jump-start). |
Fuel pump is inoperable or missing | No, it doesn't start (or requires a jump-start). |
Out of gas | No, it doesn't start (or requires a jump-start). |
No power steering | No, it starts but doesn't drive. |
Muffler inoperable or missing | Yes, it starts and drives. |
Timing belt / serpentine belt inoperable or missing | No, it doesn't start (or requires a jump-start). |
Carbuertor is inoperable or missing | No, it doesn't start (or requires a jump-start). |
Oil pump is inoperable or missing | No, it starts but doesn't drive. |
Intake manifold is inoperable or missing | No, it doesn't start (or requires a jump-start). |
Shocks are inoperable or missing | No, it starts but doesn't drive. |
Clutch or clutch pedal are inoperable or missing | No, it doesn't start (or requires a jump-start). |
Control arm is inoperable or missing | No, it starts but doesn't drive. |
Drive shaft is inoperable or missing | No, it starts but doesn't drive. |
Engine cooling fan is inoperable or missing | No, it starts but doesn't drive. |
Engine smoking or overheating | No, it starts but doesn't drive. |
Failed smog / emissions test | Yes, it starts and drives. |
Shifter is inoperable | No, it starts but doesn't drive. |