⚡ Pickup from a garage is possible in many cases but depends on the Carrier availability and the garage setup, contact your Carrier with the details to confirm their ability to accommodate.
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🗒️ Here's how
When your Carrier contacts you to schedule pickup, let them know the vehicle is in a garage
Share any access details such as height restrictions, narrow entry, and location within the garage
The Carrier will confirm if they have the equipment to complete the pickup
If the Carrier cannot access the garage, chat with Peddle support and we will look into alternate options
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💡 Good to know
Not all Carriers have equipment for every garage type, height restrictions, tight entry points, or underground levels may limit access for some Carriers
If the assigned Carrier cannot access your garage, Peddle can look into reassigning the pickup to a Carrier better equipped for your situation
If you have pickup instructions such as a gate code or specific parking level, add them when scheduling your pickup or share them directly with your Carrier
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🗣️ Frequently asked
Can a tow truck get into a parking garage to pick up my car?
My car is in a garage and will not start can it still be picked up?
The garage has a height restriction will the driver still be able to get in?
What if the tow truck cannot access my garage?
Can the driver help push or move my car out of the garage?